Craft Your Success

Welcome to the core of customer-focused selling! Get ready to master three pillars that will set you apart:

Your Pillars:

1. Empathy is Key: Step into the customer's shoes, creating unique and enjoyable experiences.

2. Listen and Learn: Hone the art of asking good questions and active listening for authentic connections.

3. Knowledge Empowers: Use your expertise to make spot-on recommendations and empower informed choices.

The Sales Dance:

1. Greet with Gusto: Start every interaction with a warm welcome.

2. Question Like a Pro: Dive into the Discovery Funnel, unraveling customer needs with finesse.

3. Recommend with Confidence: Translate insights into personalized recommendations.

4. Close and Ignite Excitement: Seal the deal and leave your customers buzzing with anticipation.

Understanding Your Audience:

1. Meet Drew, the Connoisseur: A confident cannabis aficionado. Learn to engage experienced customers with meaningful insights.

2. Jordan, the Intentional User: Navigate the world of wellness with seasoned customers, understanding their therapeutic needs.

3. Blake & Taylor, the Explorers: Guide curious beginners with patience, education, and personalized suggestions.

Why They Visit:

1. Seeking Adventures: Customers exploring new products crave experiences; be their guide.

2. Product Stockpilers: Efficiently serve those with set preferences, making their shopping seamless.

3. Event or Use Needs: Meet specific occasion seekers, recommending products tailored to their needs.

Get ready to revolutionize your approach, making every interaction memorable and tailored to your customers' unique journeys!