• $125 or 2 monthly payments of $62.50

Customer Service & Sales for Budtenders

  • Course
  • 20 Lessons

In this course, budtenders learn the customer service and sales skills they need to be successful in a retail shop. They learn the different types of cannabis consumers and the best ways to serve each of them. In addition, the customer-focused sales methodology helps budtenders increase store sales by compliantly making the right recommendations for each customer.

Contents

Start here to level up your customer service!
Preview

Introduction to Customer-Focused Selling

Study Guide: Introduction to Customer Focused Selling
Introduction to Customer Focused Selling
Glossary of Terms
Quiz: Introduction to Customer-Focused Selling

Step 1: Greet the Customer

Step 1 Study Guide: Greet the Customer
Step 1: Greet the Customer
Quiz: Step 1 - Greet the Customer

Step 2: Ask Questions and Listen

Step 2 Study Guide: Ask Questions and Listen
Step 2: Ask Questions and Listen
Quiz: Step 2 - Ask Questions and Listen

Step 3: Make Recommendations

Step 3 Make Recommendations
Step 3 Study Guide: Make Recommendations
Quiz: Step 3 - Make Recommendations

Step 4: Close the Sale

Step 4: Close the Sale
Step 4 Study Guide: Close the Sale
Quiz: Step 4 - Close the Sale

Bonus Section: How to Sell Compliantly and Other FAQs

Study Guide: How to Sell Compliantly and Other FAQs
FAQs Every Budtender Should Know
Additional Links